What we collect from guests (non-logged in users)
If you visit this site without logging in we will not collect any identifiable data from you - unless you give it to us, say, by sending us a message. However:
- We use Google Analytics to monitor our web traffic. This collates anonymised data - however we cannot guarantee how Google uses that data.
- We have Twitter/Facebook/LinkedIn/etc share links on many pages. This is to allow people to share and recommend our content elsewhere. However we cannot know how these services use that data, or if you are logged into those services if they are tracking you as you visit these pages. If this concerns you, consider a Do Not Track Me blocker for your browser.
What we collect when you send us data
If you send us data, such as through registering, leaving a comment, sending a message or making a purchase we will record and store all data around that so we can process it. This will be stored indefinitely on our servers, and maybe transfered to employee's machines for processing, but will be kept private and confidential at all times.
When you visit our site, out content system sets a 'session cookie' as you move around which should be deleted when you leave the site. This has no functional use to us - and we take no information from it - but it helps the content person move you from one page to the next.
When you register or log in, we set a cookie to identify you, and if you ask us to 'remember you' this will be stored for the next time you visit the site.
We use traffic log cookies to identify which pages are being used. This helps us analyse anonymous data about web page traffic and improve our website in order to tailor it to user's needs.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline them, although this might stop the site from working fully. A good compromise is to set your browser to delete cookies on closing the browser.
What we collect when you are logged in
Once logged in, we may track your use of the site, such as number and nature of downloads, bookmarked pages, comments and so forth. This is to help us with the running of the site.
What we do with your data
We will NEVER share your private data with anyone else, other than in anonymised form (such as writing a report about the number of sales we have had or collating statistics).
We do not store any payment information about you, this is held privately by our payment provider.
Our servers are hosted in the UK and come under English law. As far as we have been told this does not allow any other party (such as the NSA or GCHQ) to access your data without asking us first, but unfortunately there is no guarantee of this - it is quite beyond our control, as it is throughout the web. If this troubles you, check out the campaigns from stopwatching.us, the EFF and the Open Rights Group.
To date, we have never been asked to provide information on anyone.
We do our best to keep your data secure while it is stored with us using the best security practices we can. However no website is ever completely safe from hacking - if this happens and your personal data has been compromised we will try and notify you. A reminder - we do not store any payment information, and your password is encrypted in a way to make it almost impossible to use elsewhere, even if there was a hack.
Deleting your data & unsubscribing
You can unsubscribe from receiving mailings by us using the links that appear at the bottom of emails. This will mean we will not send any further emails. However your details will still be stored within our system.
In the event we were sold